Do you have software problems or issues with how fast your computer is running? Most of the time it is a configuration problem & most configuration problems can be sorted out over the internet by remote connecting to your computer. There are strict security rules built into Microsoft Windows when doing this, of course, & connecting remotely to your computer requires your full permission to get started. You can even terminate the connection at any time & the invite to connect remotely expires according to your choice. Give me a call & I will explain the whole process. Of course, if you are confident enough, I can talk you through any suggested solutions over the phone. My advice is free. Problems setting up a wireless printer need not be stressful experience either. Just give me a call.